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Q. I tried to send someone an email but got a bounce message. Is something broken on your server or with my machine? A. Email error messages usually mean what they say. For example, if your bounce message says "Email box is full," the mailbox of the person you're trying to contact is probably full. If the message says "Invalid TO: header," then there is probably something wrong with what's been entered in the TO: field, etc.Take a good look at the details in your bounce message to see if you can spot the problem before asking for help or assuming something is broken. Most email problems are simple typos or are caused by someone putting something that's not a real email address in the TO:, CC: or FROM: address fields. This is an example of a bounced message: ----- The following addresses had permanent fatal errors ----- < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it > (reason: 550 5.7.1 Unable to relay for This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) ----- Transcript of session follows ----- ... while talking to mailserver.domainname.co.nz.: >>> RCPT To:< This e-mail address is being protected from spam bots, you need JavaScript enabled to view it > <<< 550 5.7.1 Unable to relay for This e-mail address is being protected from spam bots, you need JavaScript enabled to view it 550 5.1.1 < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >... User unknown |
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